Adding your bank to the whitelist on Nqoodlet is a crucial step to secure and simplify your transactions. This process ensures that only approved bank accounts can be used to fund your wallet or make transfers.

Steps:

1. Navigate to Company Profile by clicking the company icon in the top navigation bar (next to your personal profile).
2. From the left sidebar, select Funding Methods.
3. Click '+ Funding Method' in the top-right corner.
4. Enter your bank account details
5. Upload the required documents: Proof of the IBAN letter and a recent bank statement (last 6 months).
6. Click Submit to complete your request.

What happens next

• The bank account will appear under Pending Funding Methods
• Once reviewed and approved by the Nqoodlet team, it will move to Active Funding Methods

How to contact us:

1. Log in to the Nqoodlet platform https://app.nqoodlet.com/auth/login
2. Open live chat
3. Click on the chat icon and enter your message in the chat box.
4. Click Send to deliver your message to our support team.

Updated on: 05/02/2026