Change Email
You can change the email address for your account or for another user's account by requesting assistance from the Nqoodlet team. How to Reach Out to Customer Support: For quick and convenient assistance, use the live chat feature on our platform. Here’s how to get started: Log into the Nqoodlet platform: Ensure you are logged into your account on the platform via the link: https://app.nqoodlet.com/auth/login. Open Live Chat:PopularUser Permission
User Permission details Account Admin They have full access to manage the wallet and transfer funds, handle financial approvals, manage settings, activate and deactivate cards, view the dashboard, and review the details of the company's financial operations. In addition, they can track their own expenses, add invoices, add or delete users, and modify user permissions. Auditor They have permission to view financial operations, transfers, expenses, and all invoices for auditing puPopularView and Manage Company Profile (Account Admins Only)
Login: Visit Nqoodlet Login to access your account. View User Profile: After logging in, go to your User Profile to view and manage your personal details. Access the Company Profile section to review and update company-related information, including: Address: Update or confirm your company address. Company Funding Method: View or edit the funding method linked to your company. Agreements: Check or modify agreements associated witPopularUser: Change Account Password
Changing the user password ensures account security and access control. How to Change Your Password Follow these steps to update your account password: Click on View Profile Go to the Security section Click Change Password Enter your Old Password Enter your New Password Confirm your New Password Click Save to update your passwordFew readersContacting Customer Support
If you need assistance or have questions, reaching out to customer support is a direct way to get the help you need. How to Contact Customer Support: Log in to Nqoodlet Platform: https://app.nqoodlet.com/auth/login. Open Live Chat: Look for the live chat option, usually located at the bottom right corner of the screen. Send Us a Message: Click on the chat icon and enter your message into the chat box. Submit Your Message: Press “Send” to deliver your messaFew readersView User Profile
As an admin, you have the ability to access and manage user profiles within the system. Viewing a user profile allows you to review and update user information, monitor roles, and ensure data accuracy. How to View a User Profile as an Admin: Login at https://app.nqoodlet.com/auth/login. Go to the Users & Cards section. Select the user you want to view or edit. Click Edit to update profile information. Click View DetailsFew readersAccount Admin & Accountant: Transaction Report
Using the transaction report, you can track all transactions across all cards in a single report. Log in to your account Navigate to the Wallet section Select the wallet and click on Transactions You can sort the transactions by type and time Click on ExportFew readers