• Account Admin: Issuing Users Cards

  Creating a card allows you to equip a user to start using it immediately. As an Account Admin, you can issue both Virtualand Plastic cards. Issuing a Virtual Card Go to the Users section. Select the user you want to create a card for. Click on View User Details. Click on Create New Card. Choose the card program and select the currency (e.g., USD, SAR, or others available). Select Virtual as the card type. Customize the card by choosing the color aPopular

• User: Issuing Cards

  Creating a new card on Nqoodlet is a simple process that allows you to manage and allocate funds for various needs, such as business expenses. This feature provides flexibility in handling financial transactions and helps simplify your money management. Issuing Digital Cards Click on My Cards Click on Create New Card at the bottom right Choose the card program USD or SAR Select Digital Card as the card type Customize the card by choosing a name and coloSome readers

• Account Admin: Loading Cards

  Loading a card allows you to add funds to your card as well as to the users' cards, making them available for transactions, expenses, or other financial activities. This feature is essential to ensure that your cards are sufficiently funded and ready for various purposes. Loading Your Cards: Click on My Cards Click on All Cards Select the card you want to load Click on Load Card Enter the amount to be added Confirm the action by clicking Load to compSome readers

• User: Activating a Plastic Card

  Activating a plastic card is a crucial step to ensure the card is ready for use. This process confirms the card's validity and allows it to be used for transactions. Activating your plastic card is essential to access and use the funds associated with it for various business expenses. Go to My Cards. Select the plastic card. Click on Settings. Click on Change Status. Click on Activate Card. Enter the last 4 digits of the plastic card. Enter the *Some readers

• User: Changing Card Color and Name

  Customizing the color and name of your virtual card enhances its functionality and personal suitability. This feature allows users to personalize their cards to improve organization, recognition, and distinction. Whether you want to assign a specific color for different purposes or update the card name to reflect its intended use, these customizations can help simplify your financial management. Go to My Cards. Select the card you want to modify. Open Settings. Choose ChanSome readers

• Account Admin: Changing the Shipping Address for a Plastic Card

  Changing the shipping address for a plastic card is an important step to ensure your card is sent to the correct location. Whether you have moved to a new address or need to update the shipping details for another reason, updating the shipping address helps avoid delays and ensures your card reaches you quickly. Go to Company Profile Select the Address: Click on Address to view the current shipping address details. Edit the Address Update the Shipping Address: Enter theSome readers

• User: Show PIN for the Plastic Card

  Accessing and displaying the PIN (Personal Identification Number) is an important step for managing your Nqoodlet account and ensuring secure transactions. How to view PIN Go to My Cards Select the plastic card Click on Settings Click on Show PIN to view or change your PIN How to change PIN Click on Change PIN Click on Send OTP to request a one-time password sent to your registered phone numberSome readers

• User: Show Digital Card Information

  Accessing and reviewing your card information is essential for managing your finances and ensuring the accuracy of your account details. Steps: Go to My Cards. Select the card you want to view. Click on Settings. Click on Show Info. Choose Send OTP. Enter the 6-digit code sent to your phone to confirm your identity. The card details will be displayed.Some readers

• Account Admin: Suspending or Terminating a User's Card

  You can manage users' cards by suspending or terminating them to handle security risks and adapt to changing needs. Whether you need to temporarily disable a card or permanently stop it from a user's account, this process ensures your financial operations remain secure and protected. Click on Users & Cards Select the user whose card you want to suspend or terminate. Click on View User Details Choose the card you want to modify. Select the card you wish to suspend orSome readers

• User: Submitting a Card Loading Request

  Submitting a card loading request helps you add funds to your card for business expenses on Nqoodlet and ensures smooth financial operations. Steps to submit a request: Go to My Cards Select the card Click Request Funds Enter the amount Write the reason in the Request Description field Upload supporting documents such as quotes or price lists using Upload Receipt Click Save to submit the requestFew readers

• User: Change PIN for Plastic Card

  Changing the PIN for a plastic card is a critical security measure to ensure that only authorized individuals can access and manage the card’s features. Regularly updating your card’s PIN helps protect it from unauthorized access and potential fraud. Click on My Cards Select the plastic card Click on Settings Click on Change PIN Click on Send OTP (A verification code will be sent to your phone number or email address) Set a New PIN (create a new 4-digit PIFew readers

• Account Admin: Approving Card Loading Requests

  Approving requests to add funds to a card is a crucial process for managing and allocating funds within an organization. This function allows account managers to review and approve requests from users who need to add money to their cards. Efficient handling of these requests ensures smooth financial operations and effective budget management. Go to Requests Click on the Pending tab to view the pending requests. Click on the request you want to review. Click the ApproveFew readers

• Account Admin: Unloading Cards

  Unloading a card is a crucial feature for managing your financial resources on the Naqoodlet platform. This option allows you to withdraw funds from a card, making them available for other uses or reallocating them as needed. This function is essential for maintaining control over your budget and ensuring that funds are distributed according to your requirements. Unload a User’s Card Balance Go to Users. Select the user whose card you want to unload. Click View User DetaiFew readers

• User: Terminate or suspend existing card

  Managing your cards helps you stay in control of your spending and security. On Nqoodlet, you can suspend a card temporarily or terminate it permanently based on your needs. This ensures your financial operations remain secure and well managed. How to suspend or terminate a card as a user Go to My Cards from the main menu. Click on All Cards to view your existing cards. Select the card you want to modify. Open the card settings menu. Click on Change Status.Few readers

• Using Your Nqoodlet Card for Subscriptions

  You can manage recurring payments and subscriptions such as SaaS tools, streaming services, and digital work platforms using your Nqoodlet card. This article explains how subscription cards work, important notes about automatic payments, and special cases like Google Workspace and Microsoft 365. Once the card is added, monthly payments are processed automatically without requiring new approval each month. You can request a subscription card directly from your Nqoodlet account. Using YourFew readers

• How Admins Can View All Company Cards

  As an Admin, you have full visibility of all company cards, both active and inactive. This feature ensures transparency, allows you to monitor spending efficiently, and helps detect any misuse early. Steps to View All Company Cards Go to User & Cards from the main menu. Click on the employee’s name to open their profile. From the side menu, select User Cards. Click on a card to view its details and transaction history.Few readers

• Card Limits Overview

  Nqoodlet cards come with predefined limits. These limits help control spending and ensure compliance. This section explains the available limits and how they work. Transaction Limit This limit defines the maximum amount allowed for a single transaction. It applies to both POS and online payments. If a purchase exceeds this limit, the transaction will be declined. Maximum per transaction: 99000 SAR ATM Withdrawals Physical cards only: If ATM withdrawals are enabled, you canFew readers

• Why did my plastic card request fail?

  If your plastic card request in the Nqoodlet platform fails, it may be due to a system error, card limit, or a temporary issue with the service. This article explains the possible causes and how to resolve them step by step. Common Reasons and How to Fix Them 1. One Card Per User Policy Each user can only have one active plastic card at a time. If you already have an active or pending card, you won’t be able to issue another until it’s blocked or replaced . Learn how to cancelFew readers