> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.nqoodlet.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What to do if no match is found

**If no matching transaction is found, the invoice will be marked as Unmatched. It usually means the transaction is not yet available or the data does not match.**

# Common reasons

* Transaction not yet recorded
* Amount difference
* Currency mismatch
* Merchant name mismatch

# What you can do

1. Review the invoice details and make sure the information is correct.
2. Check that the transaction is recorded in the system.
3. If it is recorded, re-upload the invoice.
4. If it is not available, wait until the transaction appears, then upload the invoice.

You can continue tracking the invoice under **Unmatched**.
See [Invoice statuses](https://help.nqoodlet.com/en/article/invoice-statuses-eeqwso/)

**If a match becomes available, you can complete it manually.**

See[ How to review and confirm a match](https://help.nqoodlet.com/en/article/how-to-review-and-confirm-a-match-1c9l6ty/)

|| Note: Unmatched invoices remain visible and are not lost. They are not matched automatically later.