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Understanding Pending Transactions

You may notice a pending transaction shown below your balance.

This article explains what pending transactions mean and how they affect your available balance.


What is a pending transaction


A pending transaction is a payment that has been authorized by the merchant but not yet settled.


  • The amount is temporarily reserved
  • It is not deducted from your balance yet
  • It will be finalized once the merchant completes settlement

Why transactions appear as pending


  • The merchant requests authorization to confirm available funds
  • The amount is placed on hold
  • The transaction waits for settlement or cancellation


Example


  • You make a 200 SAR payment at a restaurant
  • The transaction appears as pending immediately
  • Once settled, the amount is deducted
  • If not settled, the amount is released automatically


How to view pending transactions


  • Log in to your Nqoodlet account
  • Go to the Cards section
  • Go to the Transactions tab
  • Under Select Type choose Auth to view authorized transactions.


Some merchants may take up to 14 business days to settle a transaction. Pending transactions are released automatically if settlement does not occur.

Updated on: 12/02/2026

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