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Understanding Bank Accounts and Their Statuses

The Bank Accounts section displays all bank accounts linked to a contact.


Each account can have one of the following statuses:


  • Active: The account is ready for transfers, subject to your permissions and available services.
  • Inactive: The account has been added, but activation has not been completed. It cannot be used for transfers until it is activated.
  • Suspend: The account was previously active but has been suspended. It cannot be used for transfers until it is reactivated.


Depending on the account status, available actions may include:


  • Activate the account.
  • Start a transfer.
  • Suspend or reactivate the account.
  • View the account details.
  • Delete the account if no previous transactions are linked to it.



Always verify the account information and international bank account number before activating an account or making a transfer.

Updated on: 14/09/2026

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