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OTP Not Received

Adding an extra layer of security helps keep your Nqoodlet account safe. If you haven’t received your one-time password, it may be due to network delays, incorrect contact details, or mobile provider issues. You need the OTP to log in or confirm transactions securely.

Check your contact information and make sure your phone number and email are correct and active.
Check your SMS and email inbox, including Spam, Junk, or Promotions folders.
Ensure good network coverage and request the OTP again if your signal is weak.
Request a new OTP from the same screen and wait a few seconds before retrying.
Contact Nqoodlet Support at support@nqoodlet.com if the OTP is still not received.

OTP codes expire quickly, so enter them within the time shown on your screen and never share your OTP with anyone.

Updated on: 05/02/2026

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