KYB/KYC Frequently Asked Questions

Where to find CR?

• From Ministry of Commerce website: here, watch how here

What is Bank Certificate? How do I export it?

• You can easily request a bank certificate through your bank’s mobile application or website, (The steps may vary depending on the bank). For assistance, you can always contact your bank’s customer service for guidance

What if we don’t have audited financial statements?

• Share with us Monshaat SME certificate from here

Where to find AOA/AOI?

• From Ministry of Commerce here

Where to get National address?

• From here

What is source of wealth funds?

• Find template to fill out here or we can fill it out for you during our call

What is compliance?

• Compliance refers to adhering to legal and regulatory requirements that govern financial operations. Fintechs must comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations to prevent money laundering and terrorist financing, ensuring safe and ethical operations.

What is KYB/KYC?

• KYB (Know Your Business) and KYC (Know Your Customer) are processes to verify the identity of businesses and individuals, ensuring they are legitimate and meet anti-money laundering (AML) regulations.

How long does the process take?

• After you’ve submitted all the required information as instructed. Our compliance team will review it and respond up to 3 days either with feedback or approval to proceed to next steps.

Additional documents?

• Additional documents might be asked by the compliance team if needed, such as Iqama, National ID, USA ID, proof of address such as water or electricity bill.

Updated on: 04/02/2026