> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.nqoodlet.com/sitemap.xml
> Use this file to discover available pages before exploring further.
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# Account Admin: Issuing Users Cards

**Creating a card allows you to equip a user to start using it immediately. As an Account Admin, you can issue both Virtualand Plastic cards.**

# Issuing a Virtual Card

1. Go to the **Users** section.
2. Select the user you want to create a card for.
3. Click on **View User Details** > **User Cards**
4. Click on **Create New Card**.
5. Choose the card program and select the currency (e.g., USD, SAR, or others available).
6. Select **Virtual** as the card type.
7. Customize the card by choosing the **color** and **name**.
8. Click on **Create Your Virtual Card**.
9. Enter the **OTP (One-Time Password)** sent to your mobile phone to complete the process.

# Issuing a Plastic Card

1. Go to the **Users** section.
2. Select the user you want to create a card for.
3. Click on **View User Details** > **User Cards**
4. Click on **Create New Card**.
5. Choose the card program and select the currency (e.g., USD, SAR, or others available).
6. Select **Plastic** as the card type.
7. Click on **Create Your Plastic Card**.
8. Verify the card delivery address.

|| The card will be delivered within 5 business days, and if you need to change the delivery address, please contact your Account Manager for assistance.